Call Us : 028 9267 7077

Free delivery on all orders over £100 Excl. Islands and Scottish Highlands


smartCRUTCH™ the Innovative Ergonomic crutches offer the user maximum comfort and ease getting around. 

Key features

    • Featuring the ergonomic grip design and adjustable handle rotation.
    • The unique designs spreads the weight over your whole forearm which releases the pressure and pain from the hands and wrists. 
    • Transferring the pressure to the forearm reduces or potentially eliminates injuries, reduces fatigue and maintains a proper posture. 
    • Speedy recovery time
    • Forearm platform features a layer of memory foam for maximum comfort 
    • Adjustable leg length for your required height
    • Ergonomically designed grips to suit the natural wrist position 
    • The crutch ferrules are unique in design, allowing the rubber to angulate in all directions during weight transfer to the ground.


    • Forearm platform foam padding – Memory Foam for long lasting comfort.
    • Pressure reduced by up to six times per square centimeter (0.5kg/cm2).
    • Hourglass-shaped crutch ferrules design, maximizes surface contact.
    • Adjustment Range of the forearm: 270 mm to 300 mm.
    • Forearm length settings: 3 increments.
    • Forearm platform adjusted from 15° to a 90°.
    • Height adjustment: 10 positions.
    • Adult Size Range 1.524 meters – 1.920 meters (Adult Size Range 5’ – 6’3”).
    • Height Adjustment standard leg : Maximum : 1100mm
    • Height Adjustment standard leg : Minimum : 875 mm.
    • Weight Bearing Limitation – 100 Kg. From Feb 2019 all models will have 120kg max user weight.
    • Crutch weight (single crutch) – 990 grams. (2.92 lb)
Sizes available 

Weight of Single Crutch 520 grams (1.15 lbs) 900 grams (1.98 lbs) 910 grams (2.00 lbs)
Cuff Length / Forearm Range 15 – 21 cm 21 – 24 cm 24 – 30 cm
Circumference Of Cuff 25 cm 32 cm or 29 cm with WCP and 27.5 cm with WCP & Velcro Strap fitted 32 cm or 29 cm with WCP and 27.5 cm with WCP & Velcro Strap fitted
Height Range 127 – 160 cm (4’2″ – 5’2″) 143 – 178 cm (4’7″ – 5’8″) 168 – 200 cm (5’5″ – 6’6″)
Elbow Height Range at 90° angle setting 71 – 94 cm 76 – 109 cm 96 – 129 cm
User Weight Limit – NON Weight Bearing Use (used to swing through) 50 kgs 100 kgs 100 kgs
User Weight Limit – Weight Bearing Use (for stability & Balance) 65 kgs 120 kgs 120 kgs

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Delivery, Installation & Enhanced Warranty Support Options

Standard Delivery only service.

We offer free courier delivery service on all orders over £100.00 ex VAT in the UK and Ireland excluding Islands and Scottish Highlands

Deliveries to the Highlands and Islands are available but will require a separate quotation supplied by John Preston Healthcare Group.

These items will be delivered direct to you via a courier or groupage service. Larger items of equipment may be delivered on a pallet, you will then need to remove the item from its packaging and carry out any assembly of the item. We, of course can always be contacted for assistance on the phone to help you with this.

Please note this is a normally a roadside delivery service. Larger items will be delivered in a box on a pallet and the driver only delivers to the roadside, therefore you will need to be able to unpack the box or move it to your home. And you may require two people depending on the item you have bought.

Orders under £100.00 are subject to a local area delivery charge as follows:

Mainland England, Scotland and Wales £10.20 inc VAT
Northern Ireland £4.00 Inc VAT
Republic of Ireland £5.60 inc VAT

Postage to Europe, by Courier, Express delivery to Europe by road:

Zone 1 - Belgium, France, Germany, Luxembourg, Netherlands - £22.50
Zone 2 - Austria, Czech Republic, Denmark, Poland, Switzerland - £25.00
Zone 3 - Hungary, Lithuania, Slovakia, Slovenia - £27.50
Zone 4 - Estonia, Italy, Latvia, Spain, Sweden - £35.00

Please note : Delivery costs apply to products which are 1Kg - 5Kg.  Those products which weigh more will be subject to a carriage quotation, which will be discussed with the customer and requirement payment before dispatch.

Please note this is a Roadside delivery service. The Item will be delivered in a box on a pallet and the driver only delivers to the roadside, therefore you will need to be able to unpack the box or move it to your home. And you may require 2 people depending on the item you have bought.


Enhanced Delivery and Installation Service – £114.00 inc. VAT

This enhanced delivery option is fulfilled by our logistics partners Healthcare Distribution Direct, specialists in the white glove delivery and installation of healthcare equipment.

Enhanced Delivery & Installation includes;

  • Delivery of your order into your home by competent personnel
  • Unpacking and assembly of your order
  • Adjustment of the equipment to your needs
  • A full demonstration on the safe use of your item
  • Removal of all packaging

This is ideal for those customers who require assistance with unpacking and assembling an item and for whom the standard kerbside delivery is not an option.

We recommend this option for customers purchasing Mobility scooters particularly larger ones,  Electric wheelchairs, electric profiling beds, electric riser recliner chairs, hoists and bath lifts.

This service is available throughout the UK and Ireland excluding the Scottish Highlands and all Islands.

The enhanced delivery option is not eligible for refund once the service has been fulfilled.

If you have any questions about this service just call our helpful team on 028 92 67 70 77 and we will be delighted to help answer any questions that you have.

Additional options: 

Enhanced Warranty Package: £125.00 including VAT

Considering buying an electric wheelchair, mobility scooter, electric rise and recline chair, bath lift, hoist  or electric profiling beds? 

As manufacturers’ warranties do not in general include callouts and labour, we highly recommend our  “12 Months Enhanced Warranty Support "  which covers the cost of call outs and labour to diagnose faults and fit warranty parts for up to 3 call outs in year one. 

Should your product develop a fault we will always try to diagnose the problem by telephone to provide the quickest solution.   

If you opt in to the enhanced warranty support we will appoint a competent person to call out and fit parts under warranty and there would be no charge incurred for the call out and labour. 

If you don’t opt in to this service, we can either despatch the parts via courier for you to appoint your own fitter or we would offer to arrange a chargeable call out for an engineer to visit.   

This enhanced warranty option doesn’t cover the cost of call outs and labour to repair or fit parts not covered under warranty due to damage or customer misuse.   In the event of non warranty parts requirements labour and call outs are chargeable at the standard rate.

Installation and Plumbing

Some of our products will require installation by a qualified person such as a plumber, electrician or engineer. This includes the installation of Stairlifts, overhead track hoists, Biobidet toilet washers, level access shower trays and our range of bath tubs. Please contact us if you require this service as this is not included in any of the above options.