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We believe that at the centre of any successful organisation is a team of great staff and this is true with John Preston Healthcare and Fast Aid Medical & Mobility. We are committed to staff development, encouragement and we take pride in the knowledgeable, intelligent and experienced people that we can call our own. Our company adopts a culture of respect, dedication, a professional attitude and overall a commitment to the customer. Our Product Specialists have tens of years’ experience between them and can advise you on all aspects of our portfolio, keeping your needs paramount. Our office staff will be on hand to answer any questions or queries that you have and will ensure you get the very best customer service that you require.
Nick joined the business in 1997 as a field based product specialist before progressing to Commercial Manager & more recently in 2013 becoming Managing Director with overall responsibility for the management of the business. Nick enjoys developing our portfolio of products, sourcing product from suppliers around the globe to bring the latest, innovative products to market.
Customer Service Manager
Ann joined the company full time in October 2013 after covering maternity leave in the Accounts team for three months prior. Ann’s background is in Sales and Events, having worked for a list of successful companies and she is responsible for Customer Services and Retail Sales in the showroom and on the phone. She has a passion for customer care and ensuring her customers get what is right for them.
Mobility sales advisor
Francis joined us in May 2019 as our dedicated Mobility Sales Advisor. Francis offers assessments on our range of mobility products including active wheelchairs, powerchairs, powered attachments & folding electric wheelchairs. He is also responsible for survey and installation of the Sensory Rooms. Assessments available throughout Northern Ireland and Republic of Ireland. Francis will carry out an in-depth assessment and can liaise with your health professional to provide the perfect product for you.
Showroom Sales Advisor
Sam joined us in 2020 and looks after clients visiting the showroom in Lisburn. Sam can help you or your family member find the right mobility aid - From riser recliner chairs, walkers, mobility scooters, wheelchairs, daily living aids and much more! Sam's background is in retail management and she has a passion for customer service.
Jennifer joined us in 2021 and is responsible for all sales co-ordination including quotations, order processing and management of our Sage stock management system. Jennifer is a crucial part of our team and she has many years experience working in the healthcare and mobility industry.
Bobby joined the John Preston team in 2023. Bobby is responsible for our range of physiotherapy and exercise equipment, standing and walking aids and specialist hygiene and bathing products. Bobby is available across Ireland for demonstrations and assessments on products from Svan, Aquatec, The Osprey Group, Orchid, Burnett, Thera trainers and more. Bobby can work with OTs for joint assessments on any of these products, get in touch to find out what we can offer and to book an appointment.
Sales Manager / Paediatric Product Specialist
Gary joined the John Preston Healthcare team as a Product Specialist and has a lengthy record in sales and business development, having surpassed expectations and targets in his past endeavours. Gary is our paediatric product specialist and looks after our wide range of special needs seating, care and rehab equipment. He provides assessments, product training and product demonstrations across the range.
Dan is responsible for all Specialist Seating products throughout Northern Ireland and the Republic of Ireland. This includes the leading brands available such as Careflex and Kirton. He also supplies Moving and Handling equipment from Mangar. Would you like any equipment demonstrated to you? Call Dan today on 028 92 67 70 77 and arrange a ‘Lunch and Learn’ session – we bring the equipment and lots of Pizza!
Kathy has been with the company since December 2007 in the position of Senior Administrator. Kathy is responsible for Accounts Receivable coordinating the company’s customer accounts. She is also a key member of the customer service team dealing with customer enquiries and coordinating contract cleaning services.
Jordan joined us in 2021 as our Technical Support Engineer. Jordan provides engineering support for our wide customer base, including mobility scooter repair, servicing of moving and handling equipment, wheelchair repair, riser recliner repair and the maintenance and servicing of patient hoists and beds in Belfast and across Northern Ireland.
Stafford joined us in 2015 is our active wheelchair Product Specialist. He has an incredible level of knowledge of equipment and mobility solutions. He will perform a personal assessment service for your unique needs and specialises in the range of RGK wheelchair products including the Smartdrive Power Assist system. A wheelchair user for over 20 years, he is a successful and well known wheelchair athlete and has developed countless personal relationships throughout Ireland.
Product Specialist / Engineer
Phil joined the team in 2020. He is based at our Telford hub and offers home demonstrations on our range of mobility equipment throughout England (Midlands). He can offer trials on folding mobility scooters, electric wheelchairs, active manual wheelchairs, power attachments & more. He also carries out services and repairs for our customers in England.
Julie joined John Preston in 2023 and brings a wealth of warranty and customer service experience. As service coordinator she is responsible for booking appointments into the engineers diaries, ordering spare parts, creating quotes and looking after customers on the Motability Scheme.
Fast Aid Managing Director
Mark has been in the healthcare market for over 35 years starting work as an ambulance technician in 1984. He moved into sales in 1991 and has a wealth of experience with various medical and mobility products including specialist seating and pressure care management. Mark has attended in-depth training courses on various products and has been selling to the private and public clients for many years. Whilst at Shiloh Healthcare Plc Mark attended in-house management training courses and now manages Fast Aid Medical & Mobility alongside Denise Loudon.
Denise has been with the company since 2017 in the role of Commercial Manager assisting in the growth of the business. She was appointed Commercial Director in 2019 and now manages Fast Aid Medical & Mobility alongside Mark Anderson. With over 15 years experience in international bids and tenders Denise will continue to utilise her expertise to drive the business forward.
Davie ensures smooth running of our warehouse in Edinburgh. He is responsible for picking and packing orders to quantity and quality required as well as inspecting goods in.
He has vast experience working in the mobility field. Alan is available for assessments and demonstrations for a wide range of mobility products from entry level to high end specialist products. Sunrise, Permobil, Trekinetic, Invacare and our own range of products such as the Atto, Firefly plus many other great products. Home demonstrations available throughout Scotland.
Jason brings with him over 20 years of Special Educational Needs (SEN) experience and a wealth of knowledge of the inclusive cycling industry. Jason first started his journey in the mobility market by working with support seating systems and walking aids; a new position led him onto the Disabled Cycling scene where he quickly progressed onto spearheading the world renowned product, and now recognised Olympic sport ‘RaceRunner.’ He will principally look after our Paediatric Product Range including the supply of the AAT Stabilo, TheraTrainer and Tomcat suite of products.
Chris provides engineering support including serving and repairs. He has a wealth of knowledge and has undertaken training courses on the repair and maintenance of powered wheelchairs and related products. Chris also undertakes assessments and surveys on products such as the Pure/Bio Bidets and can install once purchased. He also assists on the track hoist installs.
Stuart has been with the company for 5 years with a background as a Mechanic working in the automotive industry. When Stuart started with Fast Aid he focused on in-house repairs and showroom sales whilst gaining knowledge on other aspects of the business such as repair and commissioning of the product in the field. Stuart has attended multiple manufacturers training courses as well as the BHTA Assessors Course. Alongside this role he also oversees the Motability sales within the business.
Gary has a background as an electrician to the trade and managing a family business dealing with construction for councils and commerce. He dealt with Council Contracts and his work entailed disabled access and bathrooms. Gary undertook the role of Sales Engineer with Fast Aid, growing his role into dealing with Occupational Therapists, Physiotherapists and undertaking moving and handling assessments. Gary oversees the Access Solutions aspect of the business where we deal with Overhead Tracking, Through Floor Lifts, Step Lifts, Stairclimbers, Evacuation Chairs and Ramps. Gary has attended multiple manufacturers training courses and BHTA assessors courses and now works closely with the Sales Director on tendering for additional work.
Scott joined the team in 2022 as our Finance Officer. He has degree in Mathematics and Accounting from Napier University. Scott has worked in the motor trade for 17 years having been Accountant for John Martin Group, Leven Car Company and Macklin Motors.
Neil provides engineering support including servicing and repairs. Neil was originally trained by well known car manufacturers as a mechanic and has taken on a few different roles in his career path both engineering and commercial. Neil has an interest in the mobility field and his role in Fast Aid will help broaden his wealth of knowledge.
Give us a call if you have any questions:
9am - 5pm Monday - Friday