Call Us : 028 9267 7077

Free delivery on all orders over £100 Excl. Islands and Scottish Highlands

INC VAT EX VAT

The innovative wheelAIR® is now available and fits easily onto active lightweight rigid and folding wheelchairs with a canvas backrest.

NEW: Try before you buy! Call us on 028 92 67 70 77 for more info

This award winning design was developed with input from Paralympic athletes to provide cooling and be more supportive.

Users will enjoy a reduction in both core and back temperature so the risk of overheating is significantly reduced.

The design and styling is effortless and the unit is silent so is easily forgotten about as you do what you enjoy most.

In regards to the weight - the fan & remote weigh 450g with the cushion section weighing 750 to 860g (depending on the width size).

Dimensions:

 

The length of the cushion is 74cm and the thickness is 2.5cm


Sizes available:



290mm, 330mm, 360mm, 400mm

Benefits of your wheelAIR®:

- Quick cooling function

- Comfortable

- Silent and user friendly controls

- Breathable material

- Rechargable

- Stylish and great design


Features of your wheelAIR®:

- Supportive structure

- Adjustable cooling function

- Easy to install

- 16 hours battery life

- Machine washable material

- Can be retro fitted easily to compatible wheelchair


Frequently asked questions:

How long will it take for my wheelAIR® to arrive?

We aim to dispatch every wheelAIR® within 2 – 3 working days of receiving your order. Orders can take up to 3 days after this to arrive in the post.


What kind of warranty is included?
You are entitled to one-year full warranty from the time of purchase, not including general wear and tear. For more information, refer to the manual available in the downloads section above


What happens if I order the wrong size by accident?
You can exchange your wheelAIR within 14 days of buying it. It needs to be unused and in original packaging and you will be liable for all associated shipping costs. You can call us anytime on 028 92 633 798 to ensure you order the correct size in the first instance.


What happens if my wheelAIR gets lost in the post?
If you have tracked your wheelAIR using the tracking number provided in your purchase email and it has not arrived despite being marked as delivered, please get in contact with us and we can work to solve this for you.


How do I cancel my order?
You can cancel your order by contacting us at weborders@johnpreston.co.uk within 24 hours of purchase.


Why isn’t the wheelAIR available in my country?

We are working hard to make the wheelAIR available globally. However, this isn’t as simple as it sounds. Please email us to let us know your interest, and we hope to accommodate you as soon as possible! Sign up to our newsletter or check out our news page.


How easy is it to replace my current backrest cushion with the wheelAIR?
It is very easy! You just strip of your current backrest cushion, leaving on the suspension support structure, and fit ours on. For more detailed easy to follow instructions, take a look at page 12 – 15 of our user guide included in your wheelAIR package or have a look at our online PDF available in the downloads section above.


How do I charge my wheelAIR?
Your wheelAIR is easily charged through a micro USB port at the bottom of the remote, using the USB cable included in the packaging on purchase. For more detailed easy to follow instructions, take a look at page 17 of our user guide included in your wheelAIR package or have a look at our online PDF.


Can I get my wheelAIR repaired?
Yes, we offer a repairs policy. If your wheelAIR has become damaged through wear and tear, we offer a repair service for a fee. Get in touch with us to discuss further.


Can I check the battery level?
The battery level can be monitored by using the battery button on your remote. The LEDs will indicate the battery level or whether the battery is charging.


How do I alter the airflow of my wheelAIR?
Airflow is altered using the button on your remote. For more detailed easy to follow instructions, take a look at page 16 of our user guide included in your wheelAIR package or have a look at our online PDF.


How do I wash my wheelAIR?
Your wheelAIR can be washed easily at home. For the cushion, refer to the washing instructions on the care labels (which are different for the inner and outer fabric cover). Gently wipe fan box with damp cloth.

Some testimonials:

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Delivery, Installation & Enhanced Warranty Support Options

Standard Delivery only service.

We offer free courier delivery service on all orders over £100.00 ex VAT in the UK and Ireland excluding Islands and Scottish Highlands

Deliveries to the Highlands and Islands are available but will require a separate quotation supplied by John Preston Healthcare Group.

These items will be delivered direct to you via a courier or groupage service. Larger items of equipment may be delivered on a pallet, you will then need to remove the item from its packaging and carry out any assembly of the item. We, of course can always be contacted for assistance on the phone to help you with this.

Please note this is a normally a roadside delivery service. Larger items will be delivered in a box on a pallet and the driver only delivers to the roadside, therefore you will need to be able to unpack the box or move it to your home. And you may require two people depending on the item you have bought.

Orders under £100.00 are subject to a local area delivery charge as follows:

Mainland England, Scotland and Wales £10.20 inc VAT
Northern Ireland £4.00 Inc VAT
Republic of Ireland £5.60 inc VAT

Postage to Europe, by Courier, Express delivery to Europe by road:

Zone 1 - Belgium, France, Germany, Luxembourg, Netherlands - £22.50
Zone 2 - Austria, Czech Republic, Denmark, Poland, Switzerland - £25.00
Zone 3 - Hungary, Lithuania, Slovakia, Slovenia - £27.50
Zone 4 - Estonia, Italy, Latvia, Spain, Sweden - £35.00

Please note : Delivery costs apply to products which are 1Kg - 5Kg.  Those products which weigh more will be subject to a carriage quotation, which will be discussed with the customer and requirement payment before dispatch.

Please note this is a Roadside delivery service. The Item will be delivered in a box on a pallet and the driver only delivers to the roadside, therefore you will need to be able to unpack the box or move it to your home. And you may require 2 people depending on the item you have bought.

 

Enhanced Delivery and Installation Service – £114.00 inc. VAT

This enhanced delivery option is fulfilled by our logistics partners Healthcare Distribution Direct, specialists in the white glove delivery and installation of healthcare equipment.

Enhanced Delivery & Installation includes;

  • Delivery of your order into your home by competent personnel
  • Unpacking and assembly of your order
  • Adjustment of the equipment to your needs
  • A full demonstration on the safe use of your item
  • Removal of all packaging

This is ideal for those customers who require assistance with unpacking and assembling an item and for whom the standard kerbside delivery is not an option.

We recommend this option for customers purchasing Mobility scooters particularly larger ones,  Electric wheelchairs, electric profiling beds, electric riser recliner chairs, hoists and bath lifts.

This service is available throughout the UK and Ireland excluding the Scottish Highlands and all Islands.

The enhanced delivery option is not eligible for refund once the service has been fulfilled.

If you have any questions about this service just call our helpful team on 028 92 67 70 77 and we will be delighted to help answer any questions that you have.


Additional options: 

Enhanced Warranty Package: £125.00 including VAT

Considering buying an electric wheelchair, mobility scooter, electric rise and recline chair, bath lift, hoist  or electric profiling beds? 

As manufacturers’ warranties do not in general include callouts and labour, we highly recommend our  “12 Months Enhanced Warranty Support "  which covers the cost of call outs and labour to diagnose faults and fit warranty parts for up to 3 call outs in year one. 

Should your product develop a fault we will always try to diagnose the problem by telephone to provide the quickest solution.   

If you opt in to the enhanced warranty support we will appoint a competent person to call out and fit parts under warranty and there would be no charge incurred for the call out and labour. 

If you don’t opt in to this service, we can either despatch the parts via courier for you to appoint your own fitter or we would offer to arrange a chargeable call out for an engineer to visit.   

This enhanced warranty option doesn’t cover the cost of call outs and labour to repair or fit parts not covered under warranty due to damage or customer misuse.   In the event of non warranty parts requirements labour and call outs are chargeable at the standard rate.

Installation and Plumbing

Some of our products will require installation by a qualified person such as a plumber, electrician or engineer. This includes the installation of Stairlifts, overhead track hoists, Biobidet toilet washers, level access shower trays and our range of bath tubs. Please contact us if you require this service as this is not included in any of the above options.