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Free delivery on all orders over £100 Excl. Islands and Scottish Highlands


Svan balance - designed for the whole family 

Svan balance enables users to sit securley on the toilet which means they can manage by themselves! 

Designed for the whole family - Svan balance allows you to switch rapidly from a secure support to an easily accessible standard toilet. 

With its modern design and carefully picked materials, Svan balance durable and easy to use. 

Key features

    • Easy for all the family. 
    • Height adjustable armrests and footrests. Adjusted using a simple handle, with no tools required. 
    • Carefully chosen materials to ensure no corroding. 
    • Easy to clean. 
    • Easy to install. 
    • Support and balance while you move. 
    • Assists wheelchair and walking frame users. 
    • Grab rails can be folded out in front of the seat. With the grab rails right next to you at the correct height, it's easier to get up and move. 
    • Rails provide a firm grip to assist you in dressing and can be turned to provide firm support when you sit down. 

Product Information:

The height is easily adjusted using a simple handle, with no tools required.


Straight Armrest Width: 425mm

Height above its surface: 220, 245, 270 mm (3 fixed positions)

The footstool: Width 400 mm Depth 260 mm 

Height above floor: 55, 110, 165, 220 mm (4 in fixed positions) 

Distance footstool-seat surface: 365, 310, 255, 200 mm 

Technical data Powder coated stainless steel. Rubber parts in polyurethane. 

Weight: 10.4 kg 

Parts included

    • Straight armrests 425mm 
    • Support handles 
    • Frame and toilet seat 
    • Footrest substitue 

Technical information

Balance fits most standard toilets that are 390 – 455 mm high. If the porcelain is higher, the leg extension, Item no. 10087, is used. 

Powder coated stainless steel with rubber parts made of polyurethane.The seat has a frame made of wood fiber, which is completely covered by glass fiber reinforced polyester. The surface is coated with polyurethane varnish.

Use non scratch alkaline cleaners.

Accessories available

    • Table top
    • Frame extender
    • Toilet seat
    • Isc plate
    • Isc backing
    • Cathetar holder
    • Assistent stool
    • Seat hole reducer (extra small, small, medium or small with raised edges)
    • Back cushion
    • Soft seat
    • Mini footrest
    • Back pad

We have a wide range of Svancare Toilet Frames available - if you need more info just call us on 028 92 67 70 77 and a Product Specialist will happily help.

You're reviewing: Svan Balance Toilet Frame Model 3

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Standard Delivery - Free on all Orders over £100 ex VAT *

We offer free courier delivery service on all orders over £100.00 ex VAT in the UK and Ireland (excluding Islands and Scottish Highlands*)

Deliveries to the Highlands and Islands are available but will require a separate quotation supplied by John Preston Healthcare Group.

These items will be delivered direct to you via a courier or groupage service. Larger items of equipment may be delivered on a pallet, you will then need to remove the item from its packaging and carry out any assembly of the item. We, of course can always be contacted for assistance on the phone to help you with this.

Please note this is a normally a roadside delivery service. Larger items will be delivered in a box on a pallet and the driver only delivers to the roadside, therefore you will need to be able to unpack the box or move it to your home. And you may require two people depending on the item you have bought.

Orders under £100.00 are subject to a local area delivery charge as follows:

  • Mainland England, Scotland and Wales £10.20 inc VAT
  • Northern Ireland £4.00 Inc VAT
  • Republic of Ireland £5.60 inc VAT

Postage to Europe, by Courier, Express delivery to Europe by road:

Zone 1 - Belgium, France, Germany, Luxembourg, Netherlands - £22.50
Zone 2 - Austria, Czech Republic, Denmark, Poland, Switzerland - £25.00
Zone 3 - Hungary, Lithuania, Slovakia, Slovenia - £27.50
Zone 4 - Estonia, Italy, Latvia, Spain, Sweden - £35.00

Please note : Delivery costs apply to products which are 1Kg - 5Kg.  Those products which weigh more will be subject to a carriage quotation, which will be discussed with the customer and requirement payment before dispatch.

Please note this is a Roadside delivery service. The Item will be delivered in a box on a pallet and the driver only delivers to the roadside, therefore you will need to be able to unpack the box or move it to your home. And you may require 2 people depending on the item you have bought.

Enhanced Delivery and Installation Service – £114.00 inc. VAT

This enhanced delivery option is fulfilled by our logistics partners Healthcare Distribution Direct, specialists in the white glove delivery and installation of healthcare equipment.

Please note that this option will take longer than the standard delivery service due to availability of engineers in your area. Approximate expected delivery time for enhanced delivery will be around two weeks from the date of order but can be longer on occasion. It may also be delivered quicker if circumstances allow. 

Should you proceed with this option, one of our team will contact you to advise delivery date.

Enhanced Delivery & Installation includes;

  • Delivery of your order into your home by competent personnel
  • Unpacking and assembly of your order
  • Adjustment of the equipment to your needs
  • A full demonstration on the safe use of your item
  • Removal of all packaging

This is ideal for those customers who require assistance with unpacking and assembling an item and for whom the standard kerbside delivery is not an option.

We recommend this option for customers purchasing Mobility scooters particularly larger ones,  Electric wheelchairs, electric profiling beds, electric riser recliner chairs, hoists and bath lifts.

This service is available throughout the UK and Ireland excluding the Scottish Highlands and all Islands.

The enhanced delivery option is not eligible for refund once the service has been fulfilled.

If you have any questions about this service just call our helpful team on 028 92 67 70 77 and we will be delighted to help answer any questions that you have.

Enhanced Warranty Support £125.00 inc VAT

Considering buying an electric wheelchair, mobility scooter, electric rise and recline chair, bath lift, hoist  or electric profiling beds? 

As manufacturers’ warranties do not in general include callouts and labour, we highly recommend our  “12 Months Enhanced Warranty Support "  which covers the cost of call outs and labour to diagnose faults and fit warranty parts for up to 3 call outs in year one. 

Should your product develop a fault we will always try to diagnose the problem by telephone to provide the quickest solution.   

If you opt in to the enhanced warranty support we will appoint a competent person to call out and fit parts under warranty and there would be no charge incurred for the call out and labour. 

If you don’t opt in to this service, we can either despatch the parts via courier for you to appoint your own fitter or we would offer to arrange a chargeable call out for an engineer to visit.   

This enhanced warranty option doesn’t cover the cost of call outs and labour to repair or fit parts not covered under warranty due to damage or customer misuse.   In the event of non warranty parts requirements labour and call outs are chargeable at the standard rate.

Installation and Plumbing

Some of our products will require installation by a qualified person such as a plumber, electrician or engineer. This includes the installation of Stairlifts, overhead track hoists, Biobidet toilet washers, level access shower trays and our range of bath tubs. Please contact us if you require this service as this is not included in any of the above options.